RestioX Help Center
Every topic on this page opens a real page on this site, and every answer below describes something the software actually does. Search the list, or scroll it.
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Where each answer lives
There is no separate documentation site with its own login and its own search box. Each card below goes to the page that explains that part of RestioX properly — what it does, how it is set up, and what it looks like in the middle of a service.
Menu
Categories, modifiers, prices, photos and sold-out state, published to every channel at once.
Online ordering
Your own ordering site and QR menu, taking orders with no marketplace commission attached.
POS and billing
The till: dine-in, takeaway and delivery on one screen, with split bills and table transfers.
Order management
One list for every channel, from accepted through to delivered, with the status history kept.
Bill printing
Thermal receipts, tax lines and a log of what left which printer and when.
Reservations
Online table bookings, floor and seating management, reminders and no-show risk scoring.
Kitchen
Kitchen tickets and the display screen: what is firing, what is running late and what is off.
Inventory
Recipe-level stock, waste logging, expiry alerts and low-stock purchase orders drafted for you.
Cash register
Open a float, count by denomination, print X and Z reports, and get discrepancies approved.
Staff and permissions
Custom roles, per-action permissions, shifts, attendance and payroll.
Loyalty
Points, tiers, stamp cards, referrals and milestones, earned at the till and in the shop.
Delivery
Zones and fees, driver dispatch, and cash-on-delivery settlement that reaches the drawer.
Payments
Ten gateways, in-person card terminals, cash and cash on delivery, switched on per site.
Self-ordering kiosk
A counter terminal where guests browse, customise, pay and send the order to the kitchen.
Integrations
Uber Eats, Wolt, Bolt Food, Talabat and Grab, plus WhatsApp, SMS, printers and drawers.
Multi-branch
One login for every site: push the master menu, scope the data, schedule a price change.
Reports
Sales, tax, channel and staff reporting, filtered by branch and exported to Excel (and PDF for the sales report).
Accounting and expenses
Expenses, supplier bills and payments recorded next to the sales they have to be read against.
AI tools
Assistants grounded in your own orders, costs and menu rather than in generic advice.
Security
Role-based access, branch scoping, the audit log, and scheduled backups you can restore.
Billing and plans
What each plan includes, and how monthly, yearly and one-time lifetime billing differ.
Common questions
The short answers: what RestioX is, who it suits, and what each plan covers.
Contact support
When the answer is not here: reach the team by form, by email or by phone.
No topic matches that
Try a shorter word, or ask us directly — the contact routes are at the bottom of this page.
Clear the searchCommon questions
Answers to what people actually ask
Ten questions that come up in the week before a restaurant switches and the week after. Broader questions about what RestioX is and who it suits are on the FAQ page.
How do I get RestioX running?
Create an account and the 14-day free trial starts without a card.
Is there an app for staff phones, and where do they get it?
There is, and not from an app store. The staff app is a progressive web app: staff open it in the phone browser, sign in, and choose Add to Home Screen, after which it has its own icon and opens full screen. Because it is served from your own installation, an update reaches every handset the next time it is opened.
How do I keep discounts, voids and refunds under control?
Permissions are granted per action rather than per job title, and they are enforced on the server, so a device cannot talk its way past them. A sensitive action can be denied outright. Cancellations, refunds, voids, discounts and price changes are written to the audit log with the person and the minute.
Where do orders from the delivery apps show up?
In your ordinary order list. Uber Eats, Wolt, Bolt Food, Talabat and Grab connect as integrations, so their orders arrive alongside your own, fire the same kitchen tickets, deduct the same stock and land in the same reports.
What can I take payment with?
Ten online gateways — Stripe, PayPal, Razorpay, Paystack, Flutterwave, Mollie, Xendit, PayFast, Tap and Epay — each enabled per restaurant with your own keys, and each able to run in sandbox before you go live. In-person card terminals sit on a separate provider-agnostic layer, and cash and cash on delivery are always available.
Can one branch see another branch’s numbers?
Only where you allow it. Branch scope is applied in the data layer rather than remembered query by query, so orders, staff, inventory, customers and reports return the signed-in user’s branch by default. The all-branches view and cross-site reporting are permissions you attach to specific roles, such as an area manager or the owner.
Who is accountable for the cash at the end of a shift?
One named person, for one drawer, for one shift. A register session opens with a declared float, closes with a count entered denomination by denomination, and produces a Z-report recording counted cash, expected cash and the difference. A difference goes to a manager to approve or reopen rather than being quietly absorbed.
How do I get a copy of my own data?
Two ways, and both are yours to run. Reports export to Excel (and PDF for the sales report). The backup module takes a full database backup on the schedule you set and restores from the same screen.
How do I reach a person, and when will you answer?
We answer by email and phone in Swiss office hours. Use the contact form, the email address or the phone number at the bottom of this page. Sending your restaurant name and what you were doing when it went wrong usually saves a whole round of questions.
Can I change my plan later?
Yes. Plans move up or down at any time, billing runs monthly or yearly with a discount for paying yearly, and there is no contract to sit out, so you can stop whenever you like.
Still need help?
If the topic you need is not above and the questions did not cover it, these three routes reach a person. They are the same ones printed in the footer of every page on this site.
Ready when you are
Start with the free trial, not with a sales call
Fourteen days, no card. If you get stuck, everything on this page still points at a person.





















